Returning Store Purchases
At The House of Marley, we stand by our products. Inspired by Bob Marley, each product is created with the highest quality components and is quality crafted for years of dependable use. We back every product with a warranty. You can refer to your product's instruction booklet for your warranty information.
If you purchased a House of Marley product from a retail store, please return it to the store at which you made the purchase.
Warranty Returns
If you are unable to exchange a product at the original place of purchase and if the product is still under warranty, you can send it to us at the address below along with a copy of your sales slip and a physical return address. If you do not have the sales slip, simply include a brief statement telling us when you purchased or received the product. Once we receive the item, we will replace it with the same product or a comparable product, depending on availability and get it out to you as soon as we can.
- The House of Marley Warranty Center
- Dept. 168
- 3000 Pontiac Trail
- Commerce, MI 48390
For your protection and in order to have proof of delivery, we recommend you return items via UPS ground or insured USPS for your protection and in order to have proof of delivery. Please retain your shipping receipt for shipping verification. Unfortunately, we are unable to accept CODs. Our typical turn around time for warranty replacements is about two to four weeks, but may be a bit longer during our high volume periods.